Enterprise Service Center

On September 17, 2019, the University of Toronto will be launching the IT Service Centre as part of the Enterprise Service Centre (ESC). This service desk

On September 17, 2019, the University of Toronto will be launching the IT Service Centre as part of the Enterprise Service Centre (ESC). This service desk solution will enable the University to eventually streamline, track and respond to over 38,000 annual IT inquiries. In the future, the ESC will also help the University process over 40,000 annual Human Resources service requests.